Privacy and Security Policy

All services provided in our store are owned and operated by Limpotech Kimya İnşaat Turizm Gıda İthalat İhracat Sanayi ve Ticaret Limited Şirketi, registered at Umut Mahallesi Öğretmen Rasime Şeyhoğlu Sk. No:171, 35120 Karabağlar/İzmir.

Our company may collect personal data for various purposes. Below, we explain how and in what manner personal data is collected, how it is protected, and the methods used to safeguard this information.

Personal information (such as name, surname, company details, phone number, address, or email addresses) may be collected by our store through membership or by filling out various forms and surveys on our website.

At certain times, our company may send campaign information, new product details, and promotional offers to customers and members. Members can choose whether to receive these notifications when registering and can change their preferences later from their account settings or through links in the notifications they receive.

Any personal information transmitted electronically by our members during the approval process via our store or email will not be disclosed to third parties beyond the scope and purpose defined by the "User Agreement" between us and our members.

In order to identify system issues and resolve any issues or disputes related to the services provided quickly, our company may record and use members' IP addresses. IP addresses may also be used to generally identify users and collect comprehensive demographic information.

Our company may also use the collected information for direct marketing purposes, beyond the scope defined in the Membership Agreement. Personal data may be used for contacting users when necessary. Information requested by our company or provided by the user may be used by us or third parties in collaboration with us, without disclosing the user's identity, for statistical evaluations, database creation, and market research.

Our company is committed to maintaining the confidentiality of sensitive information and taking all necessary measures to prevent its disclosure to the public, unauthorized use, or exposure to third parties.

Credit Card Security

Our company prioritizes the security of credit card owners shopping on our sites. Credit card information is not stored in our system.

When proceeding with transactions, there are two things you should notice to confirm you are on a secure site: One is a key or lock icon in the bottom bar of your browser, which indicates you are on a secure web page where your information is encrypted and protected. This data is only used as part of the sales transaction and based on your instructions. Credit card information is encrypted using the 128-bit SSL (Secure Sockets Layer) protocol and sent to the relevant bank for verification. If the card is confirmed as valid, the transaction will proceed. Since no card information is visible or stored by us, third parties are prevented from accessing this data under any circumstances.

For online credit card payments, the reliability of payment, invoice, and delivery address details is monitored by our company to protect against credit card fraud. Therefore, new customers placing their first order will need to verify the accuracy of their financial and address/phone information before their order can be processed. This may involve contacting the customer or the relevant bank for verification.

All information you provide during registration can only be accessed and modified by you. As long as you securely protect your login information, no one else can access or change your personal details. We use a 128-bit SSL secure zone during membership registration, which is an international encryption standard that is nearly impossible to break.

Third-Party Websites and Applications

Our store may provide links to third-party websites. Our company is not responsible for the privacy practices or content of these sites. Ads on our site are distributed to users through our advertising partners. The principles of this Privacy Policy apply only to the use of our store and do not cover third-party websites.

Exceptional Circumstances

Under the following limited circumstances, our company may disclose user information to third parties outside the scope of this "Privacy Policy":

  • Compliance with applicable laws, regulations, and legal requirements set by authorities;
  • To fulfill the requirements of our "Membership Agreement" and other contracts with users;
  • When authorized administrative or judicial authorities request information for an investigation or inquiry;
  • To protect users' rights or security.

Email Security

Please do not include your credit card number or passwords in any emails sent to our Customer Services regarding your orders, as this information may be visible to third parties. Our company cannot guarantee the security of the information transmitted via email.

Browser Cookies

Our company may use technical communication files (cookies) to gather information about users visiting our store and their usage of the website. These files are small text files sent to a user's browser to be stored in the main memory. Technical communication files help in saving preferences and improving website usage.

These cookies can also help collect statistical data on how many people visit the site, how frequently, and for how long. They are not designed to gather personal data or information from emails. Most browsers are set to accept cookies by default, but users can change their settings to prevent cookies or receive notifications when cookies are sent.

Changes to Privacy Policy

Our company may change the terms of this Privacy Policy by publishing the updates on the website or sending an email to users. Any changes to the Privacy Policy will take effect on the date of publication.

For any questions or suggestions about our privacy policy, you can email us at info@kamatas.com. Below are our contact details:

Company Name: Kamataş İnşaat Malzemeleri Sanayi ve Ticaret Limited Şirketi
Address: İnönü Mah. 677 Sk. No:2/A Buca/İzmir
Email: info@kamatas.com
Phone: +90 541 726 40 55